After-hours Phone Update: Beginning July 6, our after-hours call process will be slightly changing. Between the hours of 10pm and 8am, our (585) 922-2800 number will be operated by an answering service. However, there will be no changes to the services or assistance available during this time; only our answering process has changed. Access to a triage nurse and on-call provider will continue to be available at all times. We look forward to assisting you!
Access to Services Made Easy
ElderONE takes a collaborative approach to caring for seniors. Our goal is to help our participants remain in their home for as long as possible. To do so, our ElderONE interdisciplinary team works with participants and their families to develop an individualized care plan, carefully selecting the services needed to maintain independence, dignity, and quality of life.
Additional PACE program benefits include:
Other services are provided as deemed necessary by a team of health care professionals to improve and maintain the overall health of PACE participants.
Interested in Learning More About ElderONE?
Toll-Free TTY: 800-662-1220