General Content

How to Enroll in ElderONE

We will work with you and your family to determine whether you're eligible. Once you've been evaluated and have been approved for enrollment, our comprehensive team will help manage your health care.

If you are eligible for the ElderONE program and have the approval of our independent team, your care will be handled by a comprehensive team of geriatric specialists. The first step will be working with us to complete an assessment. When our interdisciplinary team approves you for enrollment, you must be willing to have your care managed by our team.

Eligibility

To enroll in the ElderONE program you must be:

  • 55 years of age or older
  • A resident of Monroe, Wayne or Ontario County
  • Determined to be in need of nursing home level of care but prefer to remain at home
  • Eligible for Medicaid and/or Medicare and/or willing to pay privately
  • Determined to need the long-term care services of ElderONE for more than 120 days
  • Capable of safely residing in the community with ElderONE support services at the time of enrollment
  • Willing to complete the assessment process conducted by ElderONE staff

Conflict Free Evaluation and Enrollment Center (CFEEC) is a program of New York State Medicaid which determines your eligibility to join a Managed Long Term Care Plan (MLTC). If you are a Medicaid beneficiary (or are pending Medicaid) and wish to enroll in ElderONE, you must first contact the CFEEC at (855) 222-8350 to arrange for an evaluation.

Online Contact Form


Contact Us

Phone: 585.922.2831
Toll-Free: 855.457.4636
Toll-Free TTY: 800.662.1220

Our Doctors

A comprehensive list of our healthcare professionals

As members of the interdisciplinary teams, our geriatricians take an integrated approach to care that allows seniors to maintain their independence for as long as possible. ElderONE provides extraordinary opportunities for people who would otherwise require long-term nursing home care.

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Our Services

Access to services made easy

Our ElderONE team works with seniors and their caregivers to arrange for and monitor all of their medical, social and daily living support services. When you enter the program, our interdisciplinary care team will develop your individualized care plan. We will carefully select the services you need to help you maintain your independence, dignity, and quality of life.

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ElderONE PACE Centers

Our centers are vibrant and active

We offer individual projects as well as small and large group activity programs. You'll find programs that are culturally diverse and that offer opportunities to pursue your interests while becoming part of the ElderONE community.

Find A PACE Center