After-hours Phone Update: Beginning July 6, our after-hours call process will be slightly changing. Between the hours of 10pm and 8am, our (585) 922-2800 number will be operated by an answering service. However, there will be no changes to the services or assistance available during this time; only our answering process has changed. Access to a triage nurse and on-call provider will continue to be available at all times. We look forward to assisting you!

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All services provided to ElderONE participants are provided by ElderONE, an affiliate of Rochester Regional Health. Participants may be liable for the costs of unauthorized or out-of-PACE program agreements.