After-hours Phone Update: Beginning July 6, our after-hours call process will be slightly changing. Between the hours of 10pm and 8am, our (585) 922-2800 number will be operated by an answering service. However, there will be no changes to the services or assistance available during this time; only our answering process has changed. Access to a triage nurse and on-call provider will continue to be available at all times. We look forward to assisting you!
Home Health Care
ElderONE offers a wide range of home health and personal care services to our participants. Our skilled, compassionate in-home care team helps each of our seniors continue to meet their goals even after they leave the ElderONE PACE Center. Care plans are evaluated by our interdisciplinary team on a routine and/or as needed basis and adjusted to accommodate the evolving needs of the participant.In-home services provided to ElderONE participants may include any or all of the following:
Interested in Learning More About ElderONE?
Toll-Free TTY: 800-662-1220