COVID-19 Update: ElderONE re-opened all day centers and clinics at limited capacity on Monday, October 19. We will continue to provide essential services to participants, and reevaluate these services as things change in our community. Should you have any questions, please call (585) 922-2800. Read the Latest Visitor & Masking Guidelines   COVID-19 Vaccines

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Home Health Care

General Content

Home Health Care

ElderONE offers a wide range of home health and personal care services to our participants. Our skilled, compassionate in-home care team helps each of our seniors continue to meet their goals even after they leave the ElderONE PACE Center. Care plans are evaluated by our interdisciplinary team on a routine and/or as needed basis and adjusted to accommodate the evolving needs of the participant.

In-home services provided to ElderONE participants may include any or all of the following:

  • Skilled nursing care as deemed medically necessary by the care team:
    • Medication management - ElderONE provides creditable prescription coverage as referenced in Medicare Part D for as long as you are a member of the ElderONE program
    • Incontinence care or assistance with ostomies and catheters
    • In-home injections and blood draws
    • Supports adjusting back home after a hospitalization
  • Personal care as deemed medically necessary by the care team:
    • Bathing
    • Grooming
    • Dressing
  • Light housekeeping/chore services
  • Home-delivered meals
  • Social work services
    • Home safety evaluations
    • Home modifications / improvements
  • Personal Emergency Response System (PERS): doctors and nurses on-call 24/7


Interested in Learning More About ElderONE?

Contact Us

Phone: 585-922-2831

Toll-Free: 855-457-4636

Toll-Free TTY: 800-662-1220